Contractor Management Solution

About The Client

The client is a reputed tire manufacturer in India. With its manufacturing presence in Asia and Europe, the client exports its products to more than 118 countries. The client company has grown manifolds since its inception in 1972 and has established its footprints across the world.

The Client Requirement

The client intended to have a system that will help them in the onboarding of contractors, their workforce and equipment/tools efficiently. The system will provide functionality through a portal where the contractor can digitally register all his contractual workmen along with vehicle/equipment/tools that will work on the site. Based on biometric authentication, they will be provided access to get in or out of the job-site.


WaferWire offered a web-based Contractor Management solution that facilitated the project team to monitor and streamline the safety of all contractual workers by ensuring safe work practice. The solution is designed to keep track of the worker registration, reporting timings, labor orientation information, details of training provided to, project safety guidelines followed and violations associated with every contractual worker. The solution also facilitates vehicle and construction equipment inspection and trade certificate verification of the contractor and generates gate-passes for vehicles and workers. The system maintains an event calendar for each contractor regarding various audits, trainings, safety meetings and more that ensure complete adherence to the compliance. The solution also comprised of a safety mobile app that offered a scoring mechanism for the contractor by recording safety observations, near misses, at-risk behavior and incidents (if any) associated with every worker and in turn, the contractor. These details help the client conduct a performance evaluation of the contractors by rating them on various criteria. Based on these details, the client can either incentivize the contractors or take required corrective actions.

Additionally, the QR code associated with every worker is printed on every gate-pass, which can be scanned to get all the details relevant to a particular individual. Also, with the photographs taken from smartphones, the safety team can validate a specific violation.

The team customized the mobile app to suit the client’s business requirements and also configured the Contractor Management System to suit the business needs. The team developed the solution within a time-frame of 3 months and implemented it in phases with annual support.


  • Business Value – Safe work practices to ensure a safe environment for workers.
  • Business Value – Operational efficiency
  • Time-saving


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