Microsoft Solutions

Microsoft Solutions Services

At WaferWire, we empower businesses to enhance operational efficiency, streamline processes, and accelerate innovation through our comprehensive Microsoft Solutions. As a Microsoft Gold Partner, we deliver tailored, end-to-end services that help organizations achieve up to 30% improved productivity and drive significant growth.

Unlock Your Potential with Microsoft Dynamics 365

Harness the power of Microsoft Dynamics 365 to enhance customer relationships and automate key operations. Our services include:

Implementation & Customization

We tailor Dynamics 365 to fit your specific business needs, ensuring seamless integration across all departments. Through discovery workshops and custom configurations, we align the platform with your unique workflows.

Integration & Upgrades

Our team ensures that Dynamics 365 connects seamlessly with your existing systems, such as ERP and marketing platforms. We manage upgrades efficiently, keeping your software current with minimal downtime.

Scalable Solutions

With 24/7 support and proactive monitoring, we ensure your Dynamics 365 platform runs smoothly. Our ongoing maintenance services include bug fixes and continuous improvements based on your feedback.

Transform Your Business with Microsoft Azure Services

Our Microsoft Azure Services are designed to revolutionize your cloud infrastructure and data operations:

Cloud Infrastructure: We help you build scalable, secure cloud environments tailored to your needs. Starting with a cloud readiness assessment, we create a tailored migration plan and deploy infrastructure using Azure Virtual Machines and Kubernetes.

Data Lake & Analytics: Our experts implement scalable data lakes and integrate data from multiple sources to enable real-time analytics. We leverage advanced tools such as Azure Synapse Analytics and Azure Machine Learning to provide predictive insights and enhance your decision-making capabilities.

Drive Innovation with Microsoft Power Platform

The Microsoft Power Platform empowers you to build low-code applications and automate workflows, enhancing efficiency:

App Development: Using PowerApps, we develop custom applications that integrate seamlessly with your existing Microsoft services, helping you streamline operations and improve user experiences.

Automation Solutions: Our team automates complex workflows using Power Automate, reducing manual effort and increasing productivity. Integration with external platforms ensures your applications work across your entire tech ecosystem.

Tools & Technologies

We leverage cutting-edge tools to ensure your success and maximize the impact of our solutions

Azure:

Power Platform:

Dynamics 365:

Case Studies

Revolutionizing Patient Engagement with Dynamics 365

Challenge

A healthcare provider faced inefficiencies in managing patient relationships and integrating them with internal medical systems, leading to fragmented patient data.

Solution

WaferWire implemented Dynamics 365 for Customer Engagement, streamlining patient records and integrating with the existing EMR system using Azure Logic Apps.

Outcome

Achieved a 30% improvement in patient data management, reduced manual processes significantly, and enhanced patient engagement through automated workflows.

Unifying Operations for a Retail Chain

Challenge

A retail company struggled to unify sales, marketing, and customer service processes across multiple platforms, impacting customer experience.

Solution

WaferWire integrated Dynamics 365 with the client’s CRM and ERP systems using Azure Data Factory and Azure Logic Apps, creating a seamless data flow.

Outcome

Improved customer service response times by 40%, leading to increased operational efficiency and a unified view of customer data.

Scalable Cloud Infrastructure for Manufacturing

Challenge

A manufacturing company required a robust cloud infrastructure to manage increasing workloads while ensuring system reliability.

Solution

WaferWire designed and deployed a hybrid cloud architecture utilizing Azure Virtual Machines (VMs), Azure Kubernetes Service (AKS), and Azure App Services.

Outcome

Reduced infrastructure costs by 25% and achieved an impressive 99.9% system uptime, ensuring high availability and scalability.

Centralized Data Lake for Financial Insights

Challenge

A financial services firm needed a centralized repository to store and analyze vast amounts of structured and unstructured data efficiently.

Solution

WaferWire implemented an Azure Data Lake solution coupled with Azure Synapse Analytics, providing real-time insights into customer behavior and financial data trends.

Outcome

Improved data processing speeds by 50%, enabling actionable insights for better decision-making and enhanced customer personalization.

Workflow Automation for Logistics Efficiency

Challenge

A logistics company faced challenges in automating complex workflows, including approvals and invoice management, leading to delays and inefficiencies.

Solution

WaferWire developed a custom application using PowerApps and automated workflows through Power Automate, streamlining approvals, notifications, and document processing.

Outcome

Achieved a 60% reduction in manual effort, improved workflow efficiency, and cut approval times by 50%.

Data-Driven Insights for Retail Growth

Challenge

A retail company sought deeper insights into customer behavior, sales trends, and operational performance to enhance decision-making.

Solution

WaferWire implemented Power BI integrated with Azure Synapse Analytics to deliver real-time reporting and dashboards for leadership and operations teams.

Outcome

Increased revenue by 15% by leveraging data insights to optimize sales strategies and improve customer targeting.

Why Choose WaferWire?

Microsoft Gold Partner Expertise

Unmatched knowledge of the entire Microsoft technology stack.

Comprehensive Services

From Dynamics 365 to Azure and Power Platform, we cover your digital transformation needs.

Industry Best Practices

Reliable, scalable, and secure systems built on proven methodologies.

Tailored Solutions

Customized solutions that deliver maximum value for your business.

24/7 Support

Dedicated support to ensure smooth operations, day and night.