CONTINUOUS AI EVALUATION FOR PRODUCTION-READY SYSTEMS

AI Evals as a Service (EaaS)

As AI moves from prototypes to mission-critical workflows, "it looks good" is no longer enough. WCT helps enterprises continuously evaluate AI quality, safety, reliability, and risk so every model, prompt, RAG system, and agent is ready for production.
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Client Satisfaction
40%
Data Management Cost Reduction
10X
Improved Reporting Speed
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Why AI Evals Matter

Traditional software testing validates whether an application behaves according to predefined rules. AI systems operate fundamentally differently.
Large Language Models and AI agents generate probabilistic outputs, reason across enterprise data, invoke tools, execute workflows, and continuously evolve through changing models, prompts, and knowledge sources.
Without rigorous evaluation, organizations face risks such as:
Hallucinated or inaccurate responses
Retrieval and grounding failures
Prompt injection vulnerabilities
Sensitive data exposure
Unsafe or non-compliant outputs
Tool misuse by AI agents
Production regressions after model updates
Erosion of customer and employee trust
AI Evals provide the evidence necessary to confidently answer a critical question:
"Can we trust this AI system in production?"
WHAT WE DO
Evaluate Every Layer of Your Production AI Stack
AI quality cannot be measured by a single score. WCT evaluates every layer of your AI ecosystem from responses, retrieval, prompts, models and agents to safety, and release readiness to give your teams a complete view of production AI performance.
Ensure AI responses are accurate, relevant, complete, and aligned with business expectations across real-world interactions.

Response Quality

Assess AI systems against business objectives.
Ensure AI responses are accurate, relevant, complete, and aligned with business expectations across real-world interactions.
Detect hallucinations, bias, toxicity, prompt injection risks, sensitive data exposure, and policy violations before they impact users.

Safety & Security

Assess AI systems against business objectives.
Detect hallucinations, bias, toxicity, prompt injection risks, sensitive data exposure, and policy violations before they impact users.
Assess tool usage, multi-step reasoning, workflow execution, and decision-making to ensure agents perform reliably in production.

AI Agents

Assess AI systems against business objectives.
Assess tool usage, multi-step reasoning, workflow execution, and decision-making to ensure agents perform reliably in production.
Verify retrieval quality, grounded responses, contextual relevance, and citation accuracy to improve trust in AI-generated answers.

RAG Systems

Assess AI systems against business objectives.
Verify retrieval quality, grounded responses, contextual relevance, and citation accuracy to improve trust in AI-generated answers.
Compare models, prompts, and configurations to identify the combinations that consistently deliver the best outcomes.

Models & Prompts

Assess AI systems against business objectives.
Compare models, prompts, and configurations to identify the combinations that consistently deliver the best outcomes.
Continuously validate AI before every release with automated testing, regression detection, and governance checks that support confident deployment.

Release Readiness

Assess AI systems against business objectives.
Continuously validate AI before every release with automated testing, regression detection, and governance checks that support confident deployment.
OUR APPROACH
Our AI Assurance Framework
At WaferWire, we view AI evaluation as an ongoing engineering discipline rather than a one-time testing exercise.Our AI Assurance Framework creates a continuous quality flywheel that measures, validates, monitors, and improves AI systems throughout their lifecycle.
01 Assess
Define quality expectations and establish measurable baselines.
We evaluate existing AI applications, copilots, RAG solutions, and AI agents against business outcomes, operational requirements, and governance expectations.
Services include:
  • AI quality maturity assessment
  • Production readiness reviews
  • Risk identification and mitigation planning
  • Evaluation strategy design
  • Quality scorecard definition
  • Governance baseline creation
02 Validate
Build comprehensive evaluation assets and automated testing capabilities.
We develop golden datasets, synthetic test scenarios, domain-specific rubrics, ground-truth datasets, and regression suites that provide objective quality measurements.
Services include:
  • Golden dataset engineering
  • Synthetic enterprise data generation
  • Evaluation framework design
  • Assertion and rubric development
  • Safety and compliance testing
  • Model benchmarking
03 Operationalize
Embed AI Evals into the engineering lifecycle.
We implement continuous evaluation pipelines that validate every AI release before production deployment.
Services include:
  • Continuous AI testing
  • Regression detection
  • Prompt evaluation automation
  • RAG validation pipelines
  • Agent workflow testing
  • Release readiness gates
  • CI/CD integration
04 Govern
Establish enterprise-wide AI assurance programs.
We help organizations create centralized governance and monitoring practices that support long-term AI adoption at scale.
Services include:
  • Enterprise AI scorecards
  • Executive reporting
  • Compliance monitoring
  • Risk posture assessments
  • Human-in-the-loop validation
  • AI lifecycle governance
Engagement Models
Choose the engagement model that best aligns with your AI maturity, business priorities, and operational needs.

Database Modernization

Evaluate

Azure AI Foundry

Operate

Microsoft Fabric Implementation

Scale
AI Eval Readiness Assessment

Identify quality risks, maturity gaps, and production readiness challenges.

Identify quality risks, maturity gaps, and production readiness challenges.
  • Maturity assessment
  • Risk analysis
  • Quality scorecard
  • Evaluation roadmap
  • Governance recommendations
AI Eval Foundation

Establish evaluation frameworks, golden datasets, and automated testing for priority AI solutions.

Establish evaluation frameworks, golden datasets, and automated testing for priority AI solutions.
  • Evaluation framework
  • Synthetic test datasets
  • Scoring model
  • Evaluation pipelines
  • Executive scorecards
Enterprise AI Assurance Program

Scale AI quality and governance across multiple AI applications, copilots, agents, and business units.

Scale AI quality and governance across multiple AI applications, copilots, agents, and business units.
  • Enterprise AI governance model
  • Continuous evaluation platform
  • Release gate framework
  • Monitoring dashboards
  • Compliance reporting
  • AI assurance operating model
Not sure which model fits your AI maturity?
Book an AI Evals consultation.
Find the Right Engagement Model
Why WCT
Why Enterprises Choose WCT for AI Assurance
Organizations require more than AI testing. They need a trusted partner capable of operationalizing AI quality across engineering, governance, and production operations.
AI Engineering Expertise
Deep experience building and modernizing AI, data, and cloud solutions on Microsoft platforms.
AI Reliability Engineering
Focus on measurable quality, release readiness, continuous validation, and production monitoring.
Responsible AI & Governance
Embedding security, compliance, governance, and risk management into every stage of the AI lifecycle.
Microsoft Ecosystem Alignment
Experience with Copilot, Azure AI, Azure OpenAI, Microsoft Fabric, Azure Data Services, and enterprise-scale Microsoft deployments.
Enterprise Operationalization
Ability to move organizations from isolated AI pilots to scalable AI assurance programs supporting enterprise-wide adoption.
Frequently asked questions

01. What is AI Evals as a Service (EaaS)?

AI Evals as a Service helps organizations continuously evaluate the quality, safety, reliability, and performance of AI systems before and after deployment.

02. Why is AI evaluation important before deploying AI solutions?

AI evaluation helps identify hallucinations, unsafe responses, performance issues, and quality gaps before they impact users or business operations.

03. What is LLM evaluation?

LLM evaluation is the process of assessing large language models for accuracy, relevance, consistency, safety, reasoning, and business alignment.

04. What is RAG evaluation and why does it matter?

RAG evaluation measures retrieval quality, grounding, contextual relevance, and citation accuracy to ensure AI-generated responses are based on trusted information.

05. How do you evaluate AI agents?

AI agent evaluation assesses tool usage, workflow execution, decision-making, task completion, reliability, and safety across real-world scenarios.

06. How can enterprises detect AI hallucinations?

AI evaluations use benchmarks, test datasets, grounding checks, and automated assessments to identify unsupported or inaccurate AI-generated responses.

07. What is prompt evaluation?

Prompt evaluation measures how different prompts affect AI accuracy, consistency, safety, and overall business outcomes.

08. What is continuous AI evaluation?

Continuous AI evaluation provides ongoing testing and monitoring of models, prompts, RAG systems, and AI agents to detect regressions and maintain performance as systems evolve.

09. How do AI evaluations support AI governance and compliance?

AI evaluations provide measurable evidence, risk assessments, quality benchmarks, and monitoring practices that support responsible and governed AI adoption.

10. How do you determine if an AI system is production-ready?

An AI system is considered production-ready when it meets defined standards for quality, safety, reliability, performance, governance, and business requirements.

Ready to Know if Your AI Is Production-Ready?
Get an expert-led assessment of your AI application, RAG system, copilot, or agent to identify quality gaps, safety risks, and release-readiness improvements before production.
The longer AI quality remains unmeasured, the harder it becomes to detect hallucinations, regressions, compliance gaps, and unsafe responses before they affect users.
Let's Evaluate Your AI

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