Privacy-Centric Data Protection in the Digital World

WaferWire Cloud Technologies (WCT)

Waferwire Cloud Technologies (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy, together with any documents referred to in it, explains how we collect, use, store, and disclose personal data that you provide to us or that we collect when you use our website. Please read this policy carefully to understand our privacy practices. By visiting or using this website, you acknowledge the practices described in this policy, subject to applicable law.

1. Information we collect from you

We collect and process the following categories of personal data.

This includes information you provide when completing forms on our website (the “Site”), interacting with the Site, or contacting us by phone, email, or other means. This includes information you provide when subscribing to our newsletter, enquiring about our products or services, or submitting a support ticket. The information you give us the information you provide may include your name, address, email address, phone number, and basic information about your business.
This is information that we automatically collect about your visits to our website (the “Site”). This information typically includes technical data collected through small data files known as cookies. This information helps us improve your browsing experience and identify areas of the Site that may need improvement. For more information about how cookies work, which cookies we use, and why we use them, please read our Cookie Policy.
Information We Receive from Other Sources: We may receive information about you when you use other websites operated by us. We may also receive information from third parties, including business partners, technical service providers, advertising networks, analytics providers, and search information providers. Where required by applicable law, we will inform you when we receive personal data about you from third parties and explain the purposes for which we intend to use it.
Social Media Platforms: We maintain a presence on social media platforms. We collect personal information through our social media pages when users voluntarily interact with our content or submit information through those pages. Such interactions may be treated as business enquiries where appropriate. Personal contact information is handled and retained in accordance with our applicable data-retention practices and any valid deletion requests.
We use Google Analytics to understand how visitors interact with our website. We apply the data-protection settings configured for our analytics implementation and retain analytics data in accordance with our stated retention period.

2. How We Use Your Information

We may use the personal and technical information we collect or receive for the following purposes:

To fulfil our contractual obligations and provide the information, products, and services you request.
To send you information about products and services offered by us or our selected partners that may be relevant to your previous enquiries or purchases. Where permitted, we may contact you by email or phone. You may opt out of marketing communications at any time. We may also notify you about changes to our services.
To operate and administer the Site, including troubleshooting, system and security updates, data analysis, testing, research, statistical analysis, and surveys.
To improve the Site and ensure that its content is presented effectively on your device.
To enable you to use interactive features of our services when you choose to do so.
To help maintain the safety and security of the Site.
To measure the effectiveness of our advertising and provide promotional content that may be relevant to you, where permitted by applicable law and your preferences.

3. How We Share Your Information

We may share your personal information with the following categories of recipients, where necessary and permitted by law:

Business partners, suppliers, and subcontractors that help us fulfil contractual obligations or provide our services.
Analytics and search engine providers that help us analyse and improve the Site. Third-party service providers, including providers of project management tools, accounting systems, and data-centre hosting services.
We may also disclose your personal information to third parties in the following circumstances:
If we sell or purchase a business or its assets, we may disclose relevant personal data to the prospective buyer or seller as part of that transaction.
If our company or substantially all of its assets are acquired by a third party, personal data held by us may be transferred as part of the transaction, subject to applicable law.
If we are required to disclose your personal data to comply with a legal obligation or to enforce our Terms of Use or other agreements.
To protect our rights, property, and safety, as well as those of our clients and other individuals.

4. How We Store and Protect Your Personal Data

Information you provide to us may be stored on secure servers operated by us or by our selected service providers. We take reasonable steps to protect personal data in accordance with this policy, including the following measures:

Using firewalls and other appropriate network security controls.
Using antivirus and endpoint-protection software.
Encrypting data where appropriate.
Maintaining regular data backups.

Please note that transmitting information over the internet is not completely secure. Although we take reasonable steps to protect your personal data, we cannot guarantee the security of information transmitted to our Site. Any transmission is therefore at your own risk. Once we receive your information, we use appropriate technical and organisational measures designed to prevent unauthorised access, loss, or misuse.

5. Your Privacy Rights

Depending on your location and the laws that apply, you may have the following rights regarding your personal information:

The right to receive information about how your personal data is collected and used.
The right to request access to the personal data we hold about you.
The right to request correction of inaccurate or incomplete personal data.
The right to request deletion of your personal data, where applicable and subject to legal requirements.
The right to request restriction of the processing of your personal data, where applicable.
The right to request a copy of your personal data in a portable format, where applicable.
The right to object to certain types of processing, including direct marketing, where applicable.
The right, where applicable, not to be subject to certain decisions based solely on automated processing that produce legal or similarly significant effects.

To exercise a privacy right, please contact us using the details provided in the Contact section below. We may need to verify your identity before responding. Do not retain this wording without legal review. Suggested interim wording: “We will respond to privacy requests in accordance with applicable law. Any permitted fees will be communicated to you where applicable.
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To request access to the personal data we hold about you, please contact us at info@waferwire.com.

The Site may contain links to websites operated by our partners, advertisers, and affiliates. These websites have their own privacy policies. We encourage you to review those policies before providing personal information. Our responsibility for third-party websites is subject to applicable law. Please review the relevant privacy policy before submitting personal data to a third-party website.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. Please review this page periodically to stay informed about updates.

7. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, please contact us at DPO@waferwire.com. To request correction or deletion of personal data we hold about you, please contact us at DPO@waferwire.com.